Privacy Policy

Privacy Policy

At ecby.in, we respect your privacy and are committed to protecting your personal information.

Trusted Online Shopping Destination.

We collect customer information only to process orders, provide support, and ensure secure payments. Your personal data is protected and never sold or shared with third parties, except trusted service providers required for order fulfillment. Secure payment gateways are used for all transactions.

Return Policy

Returns are accepted within 7 days of delivery. Products must be unused and in original packaging. Contact us to initiate return. Refund will be processed within 5-7 working days, excluding shipping costs unless defective.

Data Collection

We collect personal info like name, email, and phone number when you sign up or contact us. We also collect usage data like IP address and browser type to improve our services. This helps us personalize your experience.

Security Measures

We use encryption, firewalls, and secure protocols to protect your data. Regular security audits ensure our systems are up-to-date. Report any security concerns to us immediately.

Changes to Policy

We may update this policy from time to time. Changes will be posted here. Review this policy periodically for updates.